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2 Problems You Might Face in Windows 10 Anniversary and How to Fix Them

Fix Windows 10 Anniversary .Net Framework

Windows 10 Anniversary is now officially available for everyone to grab and install, either as an upgrade or by performing clean installation. The Anniversary build tends to get more attentions than previous releases mainly because many believe that most compatibility issues has been resolved and this build is more stable and reliable, but then, there are some issues users are likely to encounter after installation "like I did". To help users who are likely to face same issues, we are here to share how we overcome them.

1st Problem: .Net Framework Error

The first problem that users are likely to face is Microsoft .Net Framework error. This problem was detected in previous Windows 10 builds before the Anniversary update was released and though many thinks it has been resolved, it turns out that it hasn't. I recently upgraded one of my laptop from Windows 7 to Windows 10 Anniversary and though everything went smoothly without any hiccups after the installation, when it comes to the part of installing some softwares and drivers that requires .Net Framework I was faced with errors "despite the fact that .Net Framework is pre-installed on all Windows 10 versions."

I headed to Microsoft website and download .Net Framework version 4.5.2 to be precise. During installation I was again faced with an error message that stated ".Net Framework 4.5.2 or a later update is already installed on this computer". Framework comes pre-installed with Windows 10 maybe I just haven't activate it, I thought. The installed .Net Framework in Windows 10 can be view under Control Panel -> Programs -> Programs and Features -> Turn Windows features on and off. Under "Turn Windows features on and off" menu there are two options at the top, ".Net Framework 3.5 (includes .Net 2.0 and 3.0)" and ".Net Framework 4.6 Advanced Services". The first is ticked by default but Windows seems not to recognize it. That is where the problem lies.

How to solve .Net Framework error in Windows 10 Anniversary:

The easiest way is to manually locate the .Net Framework in the Windows 10 Setup and linked it directly to the missing part of the Windows trail. To do this requires having the Setup file of Windows 10 Anniversary on the PC. The format doesn't really matters as ".iso" or installation disk will do the job.

Follow the steps below

If the Windows 10 setup is in iso format extract the contents to the root directory of your local disk i.e if your hard disk drive name is "C" extract or move it to "C://" which is where "Program Files" folder is located. If it is installation disk insert the disk into the optical drive.

Now open the command window by pressing Windows key + X and select "Command Prompt (Admin)."

In the command window type DISM /Online /Enable-Feature /FeatureName:NetFx3 /Source:C:\sources\sxs /All /LimitAccess

Then press the enter key.

Here are things you need to note to enable .Net Framework successfully using the windows command above.

1.) Make sure you don't skip the spaces between the slashes in the command. Literally, the command is DISM(space)/Online(space)/Enable-Feature(space)/FeatureName:NetFx3(space)/Source:C:\sources\sxs(space)/All(space)/LimitAccess where the (space) are the space key of your computer keyboard.

2.) If your drive letter is not "C:" replace the "C" letter painted in blue in the command with your drive letter. If your Windows 10 setup is in disk, replace the "C" in the command with your optical drive letter.

3.) If you install Windows 10 32-bit make sure the setup is 32-bit (x86), if it is 64-bit make sure the setup is 64-bit (x64).

2nd Problem: Unable to use Fingerprint on some HP EliteBook Series in Windows 10

This problem only applies to those using "old" HP EliteBook series laptops with fingerprint, these includes EliteBook 6930p, EliteBook 8530p and 8530w, EliteBook 8430p and 8430w, and other series. The Windows program developed by HP that enables users of this laptops to use the fingerprint feature is called HP ProtectTools, this program however requires .Net Framework to be installed before it can work. I have resolve that above but there is one more thing users of these laptops need to know.

Fixing the .Net Framework issue in Windows 10 allows HP ProtectTools to be fully functional and lets users of EliteBook to be able to register their fingerprints for login. However, when upgrading from lets say Windows 7 or Windows 8.1 to Windows 10, the registered fingerprints of the user are erased during the process and an option in BIOS is turn of.

How to solve fingerprint not working issue in HP EliteBook:

1.) After fixing the .Net Framework issue (without it HP ProtectTools cannot install) and installing ProtectTools, turn the device off.

2.) Turn it back on and quickly press the Escape key (esc).

3.) In the BIOS menu select "BIOS Setup" by pressing F10 key.

4.) Click "Security".

5.) Under the Security menu you'll see "Allow reset of HP ProtectTools security keys", tick "Enabled" and save.

That's it. Go back to Windows, launch HP ProtectTools and register the fingerprints.

Still having problem? Let me know by using the comment form below.

Author: Caleb Olayiwola

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